Privacy Policy
Effective Date: February 2026
Grand Family Pools (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting https://grandfamilypools.com (“Website”). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
Information You Provide Voluntarily
When you contact us through forms, email, or phone, we may collect:
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Name
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Email address
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Phone number
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Address or project location
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Details about your pool or service request
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Any other information you choose to provide
This information is used solely to respond to inquiries, provide quotes, schedule services, and communicate with you about your project.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through cookies and analytics tools, including:
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IP address
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Browser type and device information
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Pages visited and time spent on the site
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Referring website or search engine
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General geographic location
This data helps us improve website performance, understand visitor behavior, and enhance marketing efforts.
2. Use of Google Services
Our Website uses the following Google services:
Google Analytics
We use Google Analytics to understand how visitors interact with our Website. Google Analytics may collect information such as pages visited, session duration, and general location. This data is aggregated and does not personally identify you.
Google Ads
We may use Google Ads and related tracking technologies (including remarketing and conversion tracking) to:
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Measure advertising effectiveness
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Show relevant ads to past visitors
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Improve marketing performance
Google may use cookies or similar technologies to display ads based on prior visits to this Website or other websites.
You can opt out of personalized advertising by visiting:
https://adssettings.google.com
Google Search Console
Google Search Console is used only to monitor website performance in search results and does not collect personal visitor data.
3. Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to:
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Enable core website functionality
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Analyze traffic and visitor behavior
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Support advertising and remarketing
You may disable cookies through your browser settings. Disabling cookies may affect certain site features.
4. How We Use Your Information
We may use collected information to:
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Respond to inquiries and provide customer support
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Provide estimates, schedule services, or complete projects
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Communicate by phone, email, or text message regarding services
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Improve website performance and user experience
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Measure advertising effectiveness
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Comply with legal obligations
We do not sell your personal information.
5. Sharing of Information
We may share information only in the following limited situations:
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With service providers who help operate our business or Website
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With advertising or analytics platforms (such as Google) in aggregated or anonymized form
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When required by law, regulation, or legal process
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To protect the rights, safety, or property of Grand Family Pools or others
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of internet transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Rights
You may:
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Request access to the personal information we have about you
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Request correction or deletion of your information
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Opt out of marketing communications at any time
To make a request, contact us using the information below.
8. Third-Party Links
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
9. Children’s Privacy
Our services are not directed to children under 13.
We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date.
11. Contact Information
Grand Family Pools
Website: https://grandfamilypools.com
If you have questions about this Privacy Policy or how your information is handled, please contact us through the Website contact form or by the contact information listed on our site.